Specialist Human Resources & Workplace Mediation Services

Your staff are often the best and biggest part of your business, but they can also be the hardest to manage! That’s why it makes sense to outsource to a Human Resources professional who also has operational experience. I can save you time and money by taking your HR headaches away, leaving you to focus on doing what you do best – growing your business!

About Me

I am an experienced Human Resources professional with a demonstrated history of working in the Retail, Engineering and Financial Services industry over the last 25 years. Skilled in Employee Relations, Talent Management, Employee Benefits Design, Employee Engagement and Workplace Mediation. I am a strong human resources professional with a Master of Arts (MA) focused in Human Resources Management and Services from University of Teesside and have achieved Chartered membership of the Chartered Institute of Personnel Development (CIPD). I am also a qualified and accredited Workplace Mediator.

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Employment legislation is complex, and an HR Consultant can get to know your business and help you to ensure compliance across all areas of HR, supporting you during difficult meetings or acting as a sounding board when you are thinking of making changes within your business. An Employee Relations specialist has experience dealing with third parties such as trade unions, conciliators or in some cases, solicitors.

It is quite common for HR functions to be busy dealing with their day to day tasks. At times they cannot create the capacity to deal with project work such as reviewing policy and procedures, revisiting organisation structures or entering into a consultation process with trade unions. Also, at times, your HR team may feel conflicted, during a complex grievance or disciplinary appeal that they have already had involvement with at a previous stage.

For workplace Mediation to be effective the process needs to be Voluntary, Independent and Confidential.

This is difficult to achieve when the person facilitating the Mediation process is employed by the Organisation. Often the disputing parties feel obliged to attend a mediation process that has been arranged by their Manager or HR department and therefore you will never know if their participation in the process is truly Voluntary. When the Mediator is external, it is difficult to question their independence in the process. Employees participating in the process can return to work afterwards without having to bump into the Mediator at work in future. Ultimately, an external Mediator can achieve greater results because they are external to your Organisation.

ER Resolutions provide bespoke HR packages designed to meet your business needs in line with your budget. Once you have made contact with us, we will arrange a meeting with you to discuss your business needs and design a package to suit. This could include, hourly rates, day rates, monthly retainers or lump sum project work.